Whether you’re hiring one offshore staff member or building a 200+ team, Satellite Office helps you scale with confidence.

Forget the infrastructure and logistics headaches—our proven model makes managing offshore teams seamless and cost-effective.

  • Easily scale your team up or down as your business changes — no lock-ins or paying for unused capacity.
  • Our flexible model and simple pricing (salary + fixed service fee) keep your costs predictable and transparent.
  • One monthly invoice covers it all — payroll, HR, IT, workspace, and support — with no hidden extras.

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Why Scalability Matters Now

Today’s growth conditions demand speed, flexibility, and resilience. Whether you’re navigating seasonal surges, launching into new markets, or scaling your support footprint, delays can cost more than revenue; they can erode trust. 

According to Deloitte’s 2024 Shared Services & Outsourcing Survey, 68% of businesses cite scalability as their top driver for outsourcing. In this climate, companies that can flex their team size quickly are better equipped to capture demand, respond to change, and maintain service quality under pressure. 

Satellite Office helps you tap into that agility, offering scalable outsourcing solutions that adapt to your business cycles without the usual risk or investment in fixed overhead. In the next section, see how our flexible model delivers this agility without the usual risk or overhead. 

we hire and support talent across all key business functions: 

Industry & Role Snapshot

Satellite Office helps you scale high-performing teams, fast — across virtually every business function. 

Build Your Team View Roles to Outsource

Whether you’re launching a 24/7 customer experience hub, expanding your development team, or building out your back office, we provide skilled professionals at every level, backed by proven systems and hands-on support. 

If a role can be performed remotely or hybrid in the U.S. or UK, it’s highly likely that you can hire for that role in the Philippines. With Satellite Office, you get the right people in the right roles – aligned to your goals and integrated with your team.

Our Flexible Engagement Model

Satellite Office makes it easy to start small and scale fast without long leases, sunk costs, or headcount headaches. Whether you’re trialing a 5-person pilot or adding 50 seats to an established team, our model flexes with your needs.

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Scale your teams up or down as business needs change — without long-term lock-ins or paying for unused capacity.

Our flexible model and modular pricing (salary + fixed service fee) keep your costs predictable, even as your team size evolves.

One monthly invoice covers payroll, HR, IT, workspace, and support—no extra office fit-outs or surprise IT spend.

We hire into existing facilities, keeping cash free for product, marketing, and expansion.

From Brief to Go-Live in as Little as 15 Days

We make scaling simple, from your first requirements call to team go-live. 

With 60,000+ pre-qualified candidates in our talent database and a dedicated recruitment engine, we get moving fast. Volume roles like customer service can be filled in as little as 15 days. More specialized or senior roles typically take 3 to 6 weeks. 

Your 4-step journey

Requirements → Recruitment → Onboarding → Go-Live 

There’s no need to build a new office, find IT equipment, or manage local HR. We handle it all, so your team can be briefed, onboarded, and in-market quickly, without the usual hiring lag. 

Want to see what a tailored ramp-up could look like for you?  

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24/7 & Global Coverage

Whether you need to support Australia, EMEA, or North America, Satellite Office builds around-the-clock coverage that scales with your growth.

  • Extend coverage. Split-shift models let you extend support hours or run true follow-the-sun handovers without extra overtime costs.
  • Expand globally. All staff are fluent in English with strong written and spoken skills, plus multilingual sourcing options if required.
  • Around-the-clock momentum. Faster turnaround, happier customers, and project progress that doesn’t pause for the clock.

Hear What our clients have to say

Growth Success Stories

Scalable outsourcing is what we deliver. Here are three real examples of fast, flexible growth in action. Want more proof? 

More Client Success Stories

Montu

This fast-growing HealthTech company needed to scale digital patient support fast. They built a high-performing offshore messaging team and cut average wait times from 10–15 minutes to under 1 minute — achieving 93.9% CSAT and 3× the messaging output of voice teams. 

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PelicanCorp

As this global infrastructure software provider expanded, it needed scalable support across finance, IT, and customer service. Starting with 6 roles, they grew to 24 offshore staff in three years and saved USD $1M annually, all while maintaining seamless alignment with their Australian team. 

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Pet Circle

Facing peak holiday demand, this eCommerce giant doubled its CX team in under three weeks. With Satellite Office’s support, they maintained a 94% CSAT score throughout the busy season.

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Quality & Risk Safeguards

Growth should never mean gambling with performance or security. With Satellite Office, you scale confidently, knowing that quality controls, data protection, and expert support stay locked in at every stage.

ISO 27001 certification, 24/7 monitoring, and quarterly audits safeguard your operations.

Average five-year tenure with just 21% attrition, far below industry norms.

A Client Success Manager, HR Business Partner, and IT Lead work closely with you as your team grows.

From performance reviews to retention and secure provisioning, nothing slips through the cracks.

Trust Badges   

We’re proud to be ISO 27001 certified, a Great Place to Work®, and one of the Best Employers in the Philippines, trusted by industry leaders across North America, Australia and beyond.   

Frequently Asked Questions: Scaling with Satellite Office

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What are the minimum and maximum team sizes?

You can start with as few as one team member and scale to over 200 as your needs grow. We’ll tailor your setup to match your goals, timeline, and budget. 

How fast can we downsize if demand drops?

You’re never locked in. Because our hiring model doesn’t require fixed-term contracts with employees, you can reduce headcount in as little as 30 days from your decision. Satellite Office supports you through the process to make it smooth and avoid delays. 

Can we scale across multiple locations?

Most of our U.S. and UK clients have their offshore teams aligned with their local working hours, ensuring seamless collaboration and real-time communication. Where round-the-clock coverage is needed, we can also build shift schedules across multiple global time zones.

Your offshore team is one conversation away 

Book a free strategy call with our team and understand all the ins and outs of offshoring:

  • Understand your objectives and discuss roles to offshore
  • Answer all your questions on outsourcing
  • Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps

 

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