Your Offshore Team, Built to Scale and Ready to Transfer
Want to build your offshore team fast without compliance headaches, capital outlay, or quality risk?
Our Build-Operate-Transfer (BOT) model makes it simple:
- Build a high-performing team with us
- Operate and scale under our ISO-certified care
- Take full ownership back “in-house” when ready — culture, systems, and KPIs intact.
Global companies already trust us to deliver smooth BOT handovers, including a major FinTech client with 0% attrition at transfer.
Why Choose the BOT Model?
The Build-Operate-Transfer (BOT) model offers the best of both worlds: the speed and simplicity of offshore setup with an established partner, with the option to take full ownership when you’re ready.
Skip the complexity of regulations, leases, and sourcing. Satellite Office helps you launch in weeks, managing recruitment, payroll, HR, IT, compliance, and infrastructure while you focus on delivery.
When your team’s performing, you can transfer staff, IP, and premises to your own Philippine entity — keeping momentum, talent, and control. According to Deloitte’s 2024 Captive Centre study, 42% of new offshore entities started with a BOT model. It works — delivering speed, flexibility, and reduced risk without the growing pains.
Three Phases of the BOT Model
Phase 1 – Build
We align with your goals to design the ideal offshore setup and handpick the right talent for your business. You gain access to a secure, PEZA-registered workspace with full IT, HR, and compliance support — no upfront costs or long lead times.
Phase 2 – Operate
We handle HR, payroll, IT, and security so you can focus on managing your team and driving results. Your dedicated Client Success Manager ensures transparency and alignment through regular check-ins, shared dashboards, and clear reporting.
Phase 3 – Transfer
When you’re ready, we manage a structured handover of your offshore team into your own Philippine entity. We handle employment transfers, IT and IP migration, and knowledge continuity to ensure your team remains intact and productive.Chat with our team to learn how a typical handover unfolds.
Timeline at a Glance
The typical Build-Operate-Transfer journey spans 24 to 36 months on average, flexing to your goals and pace.
There’s no upfront transfer fee. Handover support is already built into the standard seat cost, making it easy to plan ahead. You can also pause or extend the timeline at any stage without penalty.
This model provides you with the flexibility to test, optimise, and scale before taking ownership without being locked into long-term outsourcing contracts or incurring costly exits.
Get Pricing
Success Story: HelloFresh
USD $3.4M in savings, higher CSAT, and a 24/7 customer support hub — all built from scratch.
When HelloFresh needed to scale support fast, they partnered with Satellite Office to launch a high-performing offshore team under a Build-Operate-Transfer (BOT) model.
We started small, growing from 5 to 80 roles across Customer Support and Finance. Satellite Office managed recruitment, HR, infrastructure, and training — while HelloFresh focused on performance and culture.
The results were clear: faster response times, higher CSAT, better resolution rates, and over USD $3.4M in annual cost savings.
With a strong foundation in place and the team fully embedded, HelloFresh chose to transition operations into their own Philippine entity — retaining the full Satellite Office-built team with zero attrition and zero disruption.
Quality & Risk Safeguards
Growth shouldn’t come at the expense of stability or security. That’s why every Build-Operate-Transfer engagement is underpinned by rigorous controls and continuity measures from day one.
ISO 27001 certification, 24/7 monitoring, and quarterly audits safeguard your operations.
Teams enjoy continuity. Our 5-year average staff tenure and award-winning culture mean your workforce stays engaged through the transition.
The same support trio — Client Success Manager, HR Business Partner, and IT Lead — remains in place after the transfer, giving you ongoing access to proven guidance.
Whether you’re building a team of 10 or 200, we make sure quality scales with you without introducing risk.
Frequently Asked Questions: Build-Operate-Transfer
Still have questions? Get in touch to explore how BOT could work for your business.
Get In TouchWe typically recommend starting with at least 20 seats to ensure commercial viability, but smaller pilots can be considered depending on your goals.
Absolutely. The timeline is flexible — you can transfer earlier or later depending on when you’re ready. There are no penalties for adjusting the plan.
Your data and IP remain protected by ISO 27001 controls throughout the transfer. We also use secure protocols for asset and system handover.
We help you align the benefits structure to match your new entity while maintaining continuity so your team stays motivated and engaged.
We can help to guide you through the eligibility process to set up your team in approved zones from day one so you’re ready when it’s time to transfer.
Your offshore team is one conversation away
Book a free strategy call with our team and understand all the ins and outs of offshoring:
- Understand your objectives and discuss roles to offshore
- Answer all your questions on outsourcing
- Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps
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