On-the-Ground Support, Every Step of the Way
At Satellite Office, we help you run your offshore operations smoothly. Our dedicated account managers and client services supervisors are your support team on the ground, making sure your offshore teams are set up for success from day one.
You stay in control of your team, but we handle the heavy lifting — recruitment, onboarding, HR, IT, payroll, and more — so your people can hit the ground running.
We stay close, check in regularly, act on feedback fast, and make sure both you and your team have what you need to perform and grow.
It’s not just support. It’s a partnership built for results.
How We’ve Got Your Back
From custom office setups and seamless logistics to hands-on account management that aligns with your goals, we’ve got the day-to-day covered.
With regular check-ins, responsive IT and admin support, and strategic business reviews, we stay in step with your operations—so you can focus on leading, scaling, and getting results.
- Custom-fit office spaces to match your brand (or workspace audits for work from home staff)
- Branded signage
- Workstation and IT setup
- Help with team structure and onboarding
- Reliable IT support with clear response and resolution times, and service-level guarantees
- Setup and maintenance of your tech
- On-site admin help, including couriers and logistics
- IT asset sourcing, tracking and management
- Nationwide deployment of hardware for remote teams
- Full inventory and maintenance support
- Safe, comfortable, and functional spaces for your team
- Office layouts and branding tailored to you
- Proactive check-ins to resolve issues early
- Quarterly Business Reviews (QBRs) with insights, recommendations, and feedback loops
- Airport pickup and corporate hotel deals when you visit Manila
- Help with visas for team members traveling to your HQ
- Support for team events, birthdays, training sessions, and room bookings
“I’ve worked with a few BPOs before, this is different. It’s just easy. I could call Joseph ten times a day and he’d still answer with a smile.”
— Stacey O’Neil, Customer Service Transformation Manager, Petbarn
“The management team here in the Philippines, led by Jeff, is client-focused 24/7. There’s never a “no” from them. They work through the challenges and find solutions.”
— Benjamin Christie, Founder & President, Gourmet Ads
“We’re more than happy to recommend Satellite Office to any organization looking to offshore.”
— Michael Foertsch, Business Manager, Professional Advantage
Your offshore team is one conversation away
Book a free strategy call with our team and understand all the ins and outs of offshoring:
- Understand your objectives and discuss roles to offshore
- Answer all your questions on outsourcing
- Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps
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