OFFSHORE Dispatch CoordinatorS for U.S. Businesses
Optimize Your Delivery Operations with Offshore Dispatch Managers
Efficient dispatch is key to meeting deadlines and keeping customers satisfied. Satellite Office connects you with skilled offshore Dispatch Managers in the Philippines who will oversee delivery schedules and workflows, ensure accuracy and on-time dispatch and improve efficiency and reduce operational costs.
What Offshore Dispatch Managers Bring to Your Business
Efficient dispatch keeps deliveries on time and customers satisfied. Offshore specialists take care of the day-to-day so your local team can focus on growth.
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Manage daily dispatch – oversee delivery schedules, route planning, driver coordination, and shipment tracking.
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Ensure smooth operations – resolve delivery issues quickly and keep logistics systems updated with real-time data.
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Support customer experience – tech-savvy professionals familiar with logistics tools who maintain clear client communications.
With Satellite Office, your offshore Dispatch Manager becomes a seamless extension of your team, ensuring reliable and customer-focused delivery operations.
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How the Hiring Process Works
We handle the recruitment process from start to finish and you stay in control every step of the way.
Role Scoping
We scope the role with you and align to your systems, processes, and reporting deadlines.
Candidate Sourcing
We find and screen candidates with experience in your systems.
Skills, Compliance & Background Screening
We assess for technical proficiency, attention to detail, platform capability, and conduct thorough background checks to ensure trusted, high-quality hires.
Final Interview & Offer
You make the final call. After we shortlist top candidates, you interview and select who joins your team — ensuring full confidence in every hire.
Setup & Onboarding
We prepare secure infrastructure and support seamless onboarding.
Ongoing Support
We monitor performance, handle HR/admin, and help you scale as needed. Typical time to hire: 3–6 weeks.Our talent pool includes candidates skilled in systems like SAP, Oracle Transportation Management, NetSuite, Fleet Complete, DispatchTrack, Onfleet, Zoho Inventory and other logistics or ERP platforms. We match candidates based on your existing tech stack for quick integration.
Yes. Offshore Dispatch Managers work during your business hours to provide real-time support. They communicate via your preferred channels (email, phone, Slack, Teams) and maintain timely updates with drivers, customers and suppliers.
Most offshore Dispatch Managers hold degrees in logistics, supply chain management or business administration. They are selected for their problem-solving skills, organisational abilities, communication strengths and relevant logistics experience.
Absolutely. Your offshore team works to your schedule – whether that’s EST, PST, or another timezone. This ensures seamless coordination between offshore support and your on-the-ground operations.
Seamlessly. Your offshore Dispatch Manager is trained on your systems, processes, and SOPs. They work under your direct supervision and communicate just like a local team member.
We operate from ISO 27001-certified facilities with secure device provisioning, multi-factor authentication, biometric access and encrypted networks. This ensures your logistics data is safe and compliant with your security protocols.
We typically fill logistics roles within 3–6 weeks, depending on the experience and requirements. Our local recruitment team manages sourcing, screening and onboarding, while you retain control over final hiring decisions.
Your offshore team is one conversation away
Book a free strategy call with our team and understand all the ins and outs of offshoring:
- Understand your objectives and discuss roles to offshore
- Answer all your questions on outsourcing
- Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps
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