OFFSHORE Back Office admin staff for U.S. Businesses
Scale Faster with Offshore Back Office Support
Back-office staff handle data entry, finance admin, order processing, and documentation, freeing your team to focus on strategy and customers.
Satellite Office helps U.S. businesses hire offshore back-office staff in the Philippines, seamlessly integrating into your systems and time zone.
What Offshore Back Office Support Brings to Your Business
Back office efficiency is the foundation of smooth operations. Offshore specialists handle the essential, process-driven work that keeps your business moving, so your local team can focus on growth and customer value.
With offshore Back Office Support, you can:
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Streamline core processes like invoicing, data cleansing, claims processing, and scheduling with speed and accuracy.
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Leverage system expertise across CRMs, ERPs, accounting tools, and order management systems, ensuring fast adoption and minimal disruption.
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Scale flexibly and cost-effectively with reliable professionals who can manage ongoing tasks or seasonal spikes at a fraction of local hiring costs.
Reliable, adaptable, and cost-efficient — offshore back office teams give your business the structure it needs to scale smarter.
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Real Results in Action
PelicanCorp, a global software leader in infrastructure protection, partnered with Satellite Office to scale cost-effectively while maintaining service quality. Starting with six support roles, they’ve grown to a 24-person offshore team spanning customer service, IT, finance, HR, and operations — saving $1M annually and integrating seamlessly with their headquarters.Â
“The relationship between PelicanCorp and Satellite Office is collaborative, transparent and highly supportive. We see Satellite Office as an extension of our own business, working closely with us to understand our priorities, culture and operational needs.”
— Fortunetta Vingirai, Group HR Manager, PelicanCorpÂ
How the Hiring Process Works
We handle the recruitment process from start to finish and you stay in control every step of the way.
Role Definition
We define the responsibilities, tools, and experience required for your admin support roles.
Candidate Sourcing
We find qualified candidates with strong organizational skills, attention to detail and experience supporting U.S. and EMEA teams.
Skills, Compliance & Background Screening
Candidates are evaluated on communication, task accuracy, software proficiency and admin expertise.
Final Interview & Offer
You choose your team. We shortlist top candidates for your review and final decision.
Setup & Onboarding
We prepare secure IT infrastructure, configure access, and support a smooth onboarding process.
Ongoing Support
We provide local account management, HR support and structured performance monitoring to ensure consistent quality.Offshore back office teams can manage a wide range of essential but time-consuming tasks – from data entry, payroll, finance support, and CRM updates to order processing, inventory tracking, compliance documentation, and reporting. We match their skills to your specific business needs so you get the right support where it counts.
Your offshore staff works just like an extension of your local team. They use your tools, follow your workflows, and align with your business hours. Daily check-ins, shared dashboards, and open communication keep everyone on the same page — no micromanaging required.
Yes. We operate from secure, ISO-certified facilities with strict data privacy policies. Your systems and intellectual property remain protected through secure access, encrypted tools, and signed confidentiality agreements from every team member.
Hiring offshore means you can access skilled talent without the overhead of local salaries, infrastructure, or recruitment fees. You only pay for what you need – whether it’s one full-time staff member or a whole team.
Not at all. You stay in full control of how your processes are run. We simply provide skilled professionals to handle the workload according to your expectations, reporting structures and goals. You’re always in the driver’s seat.
Onboarding typically takes 3-6 weeks, depending on the role and skillset. We handle recruitment, vetting, IT setup and onboarding so your team is ready to hit the ground running with minimal disruption from day one.
The Philippines offers a highly educated, English-speaking workforce that understands Western business practices. Their work hours can adjust well with North America’s, enabling smooth, real-time communication.
Your offshore team is one conversation awayÂ
Book a free strategy call with our team and understand all the ins and outs of offshoring:
- Understand your objectives and discuss roles to offshore
- Answer all your questions on outsourcing
- Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps
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