Offshore Support Trusted by 150+ Global Clients
When you partner with Satellite Office, you unlock four powerful proven benefits that help you grow smarter and operate leaner, without compromising on quality.
- Cost savings of up to 70% per hire
- Access skilled talent fast – hire experts in as little as 15 days
- Scalable growth – adjust team size as your business demands it
- Ongoing support – genuine partnership model and 5+ years average staff tenure
Four Core Benefits at a Glance
At every stage of your journey, we help you save on costs, access exceptional talent fast, and expand with confidence, knowing you’re supported at every step.
Cut Your Costs, Not Your Standards
Our clients save up to 70% on staffing costs, with no hidden overheads. For example, where a local Customer Service Representative might cost USD $28 (all-inclusive) per hour, the equivalent offshore role delivers the same value for around USD $10 (all-inclusive) per hour.
We offer a single, predictable monthly invoice that covers salary, recruitment, workspace, IT and HR support — so there are no surprise bills.
With our transparent pricing and fully managed model, it’s easier than ever to reduce overheads and reinvest in growth.
Access Skilled Talent: 850,000 Graduates a Year
The Philippines produces over 850,000 university graduates each year, many with advanced English skills and global business exposure.
We’re able to tap into this rich talent pool through a 60,000-strong candidate database and a proven hiring engine that delivers vetted experts in as little as 15 days for high-demand roles.
Each candidate goes through a rigorous screening process, including skills testing, culture-fit assessment, and background checks, so you can build high-performing teams with confidence. We also offer training and onboarding support to ensure fast ramp-up.
Grow Your Team When And How You Need
Expand from 1 to 200+ Seats on Demand. We give you the flexibility to grow your team when and how you need. Whether you’re starting with one role, five roles or scaling to over 200, you can expand operations at your pace — without long-term lock-ins.
Our purpose-built offices in the Philippines offer flexible workspace, modern infrastructure, and 24/7 coverage to match U.S., UK, and global time zones.
Just ask CH2. The leading healthcare distributor scaled from 4 to 40 finance roles, reduced payment processing time by 19 days, and maintained seamless operations throughout with zero disruption to your core business.
Support at Every Step: A True Partnership Model
Outsourcing with Satellite Office means having the right support from day one. Each client is supported by a dedicated Account Manager, an HR business partner, and an IT lead, making sure your team runs smoothly across every function.
Our average staff tenure is over five years, and we’ve earned multiple Great Place to Work® awards, proof that a strong culture helps retain great talent. Our attrition rate is just 21%, compared to the 40% industry average.
You also benefit from ISO 27001-certified security, real-time dashboards, and proactive performance management. It’s a hands-on, high-touch model built to protect your investment and keep teams engaged.
Hear What Our Clients Have to Say
We deliver real, measurable outcomes for companies across industries, from retail to healthcare to tech. Each of these companies had different goals, but all chose to partner with us to help them scale with confidence, control, and long-term impact.
More Client Success StoriesPet Circle
Pet Circle, an online pet store, scaled from 4 to 60 offshore staff across four departments, reducing back-office costs by 71% and saving USD $2.9 annually.
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Montu
Montu, a fast-growing HealthTech company, offshored most chat and email support within 12 months — hitting a 93.9% CSAT, tripling agent productivity, and cutting customer wait times.
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Professional Advantage
Professional Advantage, an IT services firm, scaled from 10 to 67 roles in 12 months across six departments, enabling a new account management model and improving customer response times.
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Experienced PARTNER
Leadership You Can Rely On
We’re led by a senior executive team across the U.S., the Philippines & Australia with over two decades of BPO and outsourcing experience. We’ve built a business that blends global-quality service with deep operational expertise and a strong focus on people.
- ISO 27001 certification, multiple Great Place to Work® awards, and recognition as one of the Best Employers in the Philippines
- High staff retention averaging over five years, with an 85% customer satisfaction score
- Highly experienced leadership team – your offshore team is backed by leaders who understand how to scale global operations
- Work closely with an experienced Account Management team based in the Philippines who know what U.S. businesses expect and how to deliver on it.
In-House vs Satellite Office
Here’s how building an offshore team with Satellite Office compares to hiring in-house for the most common roles outsourced.
Hourly Rate and Savings Per Role
| Common Roles | Philippines Hourly Costs (USD) Full service all-inclusive cost | U.S. Hourly Costs (USD) | Savings | Savings % |
|---|---|---|---|---|
| Customer Care Agent | $8/hr | $28/hr | $20/hr | 70% |
| Accounts Receivable Officer | $13/hr | $35/hr | $22/hr | 62% |
| Payroll Accountant | $13/hr | $42/hr | $29/hr | 69% |
| SEO Manager | $21/hr | $49/hr | $28/hr | 57% |
| Bookkeeper | $15/hr | $35/hr | $20/hr | 57% |
| Desktop Support Specialist | $11/hr | $36/hr | $25/hr | 70% |
| Graphic Designer | $15/hr | $35/hr | $20/hr | 57% |
| Web Developer | $23/hr | $57/hr | $34/hr | 59% |
| Senior Java Developer | $18/hr | $60/hr | $42/hr | 70% |
Annual Salary and Savings Per Role
| Common Roles | Philippines Costs (USD) Full service all-inclusive cost | U.S. Hourly Costs (USD) | Savings | Savings % |
|---|---|---|---|---|
| Customer Care Agent | $17,606 | $58,338 | $40,732 | 70% |
| Accounts Receivable Officer | $27,545 | $72,963 | $45,418 | 62% |
| Payroll Accountant | $26,992 | $87,588 | $60,596 | 69% |
| SEO Manager | $43,883 | $101,400 | $57,517 | 57% |
| Bookkeeper | $31,070 | $72,963 | $41,892 | 57% |
| Desktop Support Specialist | $22,564 | $74,181 | $51,617 | 70% |
| Graphic Designer | $31,070 | $72,963 | $41,892 | 57% |
| Web Developer | $47,686 | $117,650 | $69,964 | 59% |
| Senior Java Developer | $37,696 | $124,150 | $86,454 | 70% |
Get a detailed cost breakdown for your business.
Transition Your Team to Satellite Office
If you’re working with another provider, or managing offshore talent directly, and ready for a better experience, we can help.
Satellite Office makes it easy to transition your existing offshore team into our care with minimal disruption to your operations. We take care of the handover, onboarding, IT setup, and continuity planning so your team keeps working while we improve the support behind them.
The result? A seamless transition with zero downtime and a better platform for performance.
Build, Operate, and Transfer (BOT) Model
Thinking long-term? Our Build-Operate-Transfer (BOT) model is ideal for businesses planning to eventually establish their own offshore entity.
We start by building and managing your offshore team through Satellite Office, handling recruitment, compliance, IT, HR, and infrastructure. You maintain complete visibility and influence while we take care of day-to-day operations under our proven model.
When the time is right, you have the option to transition ownership of the team, systems, and outcomes to your newly incorporated entity without losing momentum or experiencing any disruption.
You can typically hire in as little as three weeks, sometimes even faster depending on the role. We manage the end-to-end recruitment process and present a shortlist of vetted candidates for you to interview and select.
We’re ISO 27001 certified and follow strict protocols to protect your data, systems, and IP. Security is embedded across infrastructure, processes, and teams.
Work hours are super flexible and tailored to your business needs. We can also provide 24/7 coverage if required.
You can start with just one or two roles to test fit and value. Many clients start small, then scale as confidence and results grow. The minimum is one full time role.
Absolutely, and we encourage it. There’s no better way to make your offshore team feel like part of your business.
Your offshore team is one conversation away
Book a free strategy call with our team and understand all the ins and outs of offshoring:
- Understand your objectives and discuss roles to offshore
- Answer all your questions on outsourcing
- Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps
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