Drive Growth and Efficiency Without the Costly Overheads

The global automotive sector is facing rapid transformation, particularly in the U.S. From digitised dealerships and rising consumer expectations to supply chain delays and growing cost pressures.

Satellite Office helps dealer networks, OEMs, distributors, and mobility startups build offshore teams in the Philippines for customer service, marketing, finance, IT, and back-office support. You stay in control while we manage recruitment, onboarding, compliance, and infrastructure — keeping your business competitive and cost-efficient.

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Why U.S. Automotive Companies Choose Satellite Office

Outsourcing in automotive isn’t new—but Satellite Office goes beyond transactional staffing. As a strategic offshoring partner, we help U.S. and global businesses across the value chain boost efficiency and agility in a competitive market. With end-to-end support, industry-savvy recruitment, and ISO-certified workspaces in the Philippines, we build dedicated teams that act as a true extension of your local operations at a fraction of the cost.

Western leadership teams in the U.S., Australia and Manila for cultural alignment and on-the-ground support

Recruitment tailored to your DMS, platforms, and workflows with rapid hiring turnaround

ISO-certified facilities with enterprise-grade security and premium offices to attract top talent

Offshore support across admin, finance, marketing, sales ops, and customer service

Seamless integration with your processes, systems, and KPIs for full transparency and control

Dedicated account management with industry expertise and retention support

Scalable, flexible workforce solutions—office, remote, or hybrid—to match seasonal cycles and growth

Proven success across dealerships, auto parts, mobility tech, and service networks, saving up to 70% per hire

How We Support Automotive Businesses

What Roles Can You Outsource?

Our offshore staffing solutions cover the entire automotive value chain –  from dealerships and service centres to vehicle importers, parts suppliers and emerging mobility tech platforms. Whether you’re streamlining admin, ramping up marketing or enhancing the customer journey, we help you build skilled offshore teams that keep your business moving forward.

Offshore Team

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Building Offshore Teams, Simplified

How We Partner With You

We take a hands-on, strategic approach to offshoring designed to deliver long-term value.

Consultation and Planning

We map out your workforce gaps, systems and growth goals.

Specialist Recruitment

We source top-tier talent matched to your platforms, workflows and KPIs.

Onboarding and Integration

Seamless setup, cultural integration and systems alignment from day one.

Ongoing Support

Dedicated account management, performance reviews and retention planning.

FAQs About Offshore Automotive Outsourcing

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What automotive roles can be offshored?

Roles such as customer service, parts administration, lead generation, sales support, finance, marketing, IT and back office tasks are commonly offshored. We’ll help you find talent with experience in automotive systems and workflows.

Will I lose visibility or control over my offshore team?

Not at all. With Satellite Office, you maintain full control over your team – from hiring and onboarding to performance and workflow alignment. We’re here to support, not replace, your leadership.

Can offshore staff work with our dealer management system (DMS)?

Yes. We recruit based on familiarity with platforms like Reynolds and Reynolds, Pentana, DealerSocket and others. We also offer onboarding support to train staff on your specific tools and systems.

How fast can we get started?

Standard roles can be filled within 3 weeks. More specialised positions may take up to 6 weeks. We maintain a ready pool of automotive-aligned talent to help you move fast.

Is offshoring secure and compliant?

Yes. Our ISO 27001-certified offices are built for enterprise-grade security, featuring biometric access, VPN capabilities, encrypted systems and strict data handling protocols.

What cost savings can we expect?

On average, our clients save up to 70% on annual staffing costs by building teams in the Philippines. 

Is this just about cutting costs?

Cost is only part of the benefit. We help you increase responsiveness, expand your team’s capabilities, support growth across locations and stay competitive in an evolving industry.

Will cultural differences impact performance?

Our recruitment process prioritises cultural fit and English fluency. The Philippines has a strong Western cultural alignment, particularly in customer-facing and admin roles.  This makes it a seamless and natural choice for U.S. businesses.

How can offshore staffing help address the U.S. automotive skills shortage?

Like many industries, the automotive sector in the U.S. is experiencing talent shortages, particularly in admin, technical support, marketing and customer-facing roles. Offshore staffing through Satellite Office gives you access to a wider pool of skilled professionals who can fill these skill gaps. 

Isn’t it hard to find offshore staff who understand the automotive industry?

Not with the right partner. At Satellite Office, we’ve supported automotive clients across the globe with roles from service coordinators to CRM administrators and even parts support assistants. Our recruitment team has industry-aligned experience and understands what traits and technical skills are critical in the fast-moving automotive space.

Will offshore staff be able to keep up with the pace of our dealership or parts business?

Absolutely. We build full-time, dedicated teams who work to your hours, systems and KPIs. These aren’t shared or casual roles – your offshore staff are fully integrated into your business operations and trained to meet the service and speed standards you set.

Your offshore team is one conversation away 

Book a free strategy call with our team and understand all the ins and outs of offshoring:

  • Understand your objectives and discuss roles to offshore
  • Answer all your questions on outsourcing
  • Discuss pricing and savings – you’ll leave with an estimate on savings, timeframes and kickoff plan for next steps

 

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