Want to Know Exactly How Much Retailers Are Saving With Offshoring?
Discover how major Australian retailers are achieving millions in staffing cost savings — role by role, function by function. This guide reveals the exact numbers and strategic steps to implement offshoring effectively, helping your retail business protect margins, improve efficiency, and scale smarter.
What You’ll Learn
- The retail roles and functions that deliver the biggest savings and impact
- Real-world cost savings data from top Australian retail brands
- A 7-step success checklist to ensure your offshoring wins
- Tools to plan, integrate, and scale offshore teams smoothly
- Long-term strategies for sustained retail growth and stronger margins
Why This Matters Now
Australian retailers face ongoing challenges:
- Rising local labour and operational costs
- Talent shortages slowing growth
- Tighter margins and shifting consumer spending habits
Offshoring is the smart, modern strategy to overcome these challenges — unlocking cost savings, operational agility, and access to skilled talent without compromising customer experience.
Why Offshoring Works for Retailers
Save up to 70% on labour costs without sacrificing quality
Access experienced retail talent that’s hard to find locally
Improve operational efficiency and speed to market
Scale your team strategically without increasing local overhead
Why Partner with Satellite Office for Retail Offshoring?
Satellite Office brings deep retail expertise, partnering with leading Australian brands like Pet Circle, King Living, Nick Scali, and HelloFresh. We understand the unique challenges of retail — tight margins, rising labour costs, and operational complexity — and tailor offshoring solutions to fit your specific business model.
More than a staffing provider, we offer end-to-end support, strategic insights, and a long-term partnership designed to help you scale smarter, improve efficiency, and protect profitability.
A wide range – from customer service, digital marketing, and finance to logistics, IT, and inventory management. Our guide highlights high-impact roles that drive cost savings and scalability.
Retailers can save up to 70% on labour costs, equating to approximately $44K per employee annually.
Absolutely. Many of our clients are growing retailers who leverage offshoring to reduce overhead, maintain agility, and scale without compromising service quality.
Typically, 3–6 weeks, depending on the complexity of your roles. We manage recruitment, onboarding, and integration end-to-end.
We provide a proven 7-step integration checklist that covers processes, communication tools, performance alignment, and culture-building to ensure your offshore team becomes a seamless extension of your business.
We offer retail-specific expertise, flexible work models (remote, hybrid, office), and full operational support. You retain full control over your team and get local account management, premium infrastructure, and ongoing strategic guidance.
Some of the most in-demand roles include:
- Customer Service & Sales: Live Chat Agents, Order Processing, Sales Support
- Digital Marketing: SEO Specialists, Email Marketers, PPC Managers
- Finance: Accounts Payable, Billing Specialists, Payroll
- Logistics & Inventory: Supply Chain Coordinators, Transport Planners
- IT Support: Software Developers, IT Admins, eCommerce Tech Support
About Satellite Office
With over 20 years of industry experience, Satellite Office helps businesses build high-performing offshore teams in the Philippines. Our flexible partnership model is backed by 1,800+ skilled professionals, local 24/7 support, and deep expertise across CX, IT, finance, digital, and more. Trusted by over 150 companies across Australia and the U.S., we give you full control while handling recruitment, compliance, and support – making offshoring straightforward and successful.
Why Satellite OfficeReady to Boost Your Retail Margins?
Download your free Retail Offshoring Guide and get the proven roadmap to reduce costs, scale efficiently, and protect your margins.
Unlock your retail offshoring potential.
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