hear what our clients say

Real Clients. Real Results.

Book A Chat Why Satellite Office

From King Living and Montu to Hello Fresh and Pet Circle, these stories show what’s possible when you have the right people, the right setup, and a partner you can trust. 

Each business came to us with a different challenge. Together, we built dedicated offshore teams that didn’t just save cost — they delivered better service, faster results, and room to grow.

At Satellite Office, offshoring isn’t a risk. It’s your edge and your way to scale with confidence. 

Gourmet Ads

Gourmet Ads, a food advertising platform, built a 24/7 offshore support hub with 0% turnover over 5 years — cutting RFP turnaround from 3–4 days to same-day, improving service and innovation.

Petbarn

In just 12 months, Petbarn, a leading pet retailer, transformed CX with an offshore team — cutting wait times and raising already-excellent customer satisfaction even further.

Montu

Montu, a fast-growing HealthTech, offshored chat and email support in under 12 months — boosting CSAT to 93.9%, tripling agent output, and slashing wait times.

Professional Advantage

Professional Advantage, a leading IT services provider, scaled from 10 to 67 roles in 12 months across six departments — unlocking a new account model and faster customer response.

HelloFresh

HelloFresh, a leading global meal kit provider, scaled from 5 to 80 offshore roles in 3 years, saving USD $3.4M annually and improving CSAT, resolution rates, and 24/7 global support coverage.

King Living

King Living, a premium furniture retailer, scaled from 5 to 91 offshore roles across 6 functions in 3 years — saving USD $3.8M annually while maintaining premium service quality.

Pet Circle

Pet Circle, a fast-growing eCommerce platform, scaled from 4 to 60 offshore roles across four teams — cutting back-office costs by 71% and saving USD $2.9M annually.

PelicanCorp

PelicanCorp, a global software leader in infrastructure protection, grew its offshore team from 6 to 24 in 5 years, cutting costs by USD $1M annually while expanding support across CX, IT, Finance, HR, and Ops.